Privacy Policy for Puffr.ca
Last Updated: October 13, 2025
Welcome to Puffr.ca (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website www.puffr.ca.
1. Information We Collect
We collect information from you in the following ways:
A. Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through third-party payment processors)
B. Non-Personal Information
We also collect data that helps us improve our services:
- Browser type and version
- Device information (mobile or desktop)
- IP address
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To communicate with you about your purchases or inquiries
- To improve our website, products, and customer experience
- To send you marketing and promotional content (only if you opt-in)
- To prevent fraudulent transactions and maintain website security
3. Cookies and Tracking
Our website uses cookies to improve your browsing experience and analyze website traffic.
You can choose to disable cookies in your browser settings, but some parts of our site may not function properly without them.
4. Sharing Your Information
We do not sell your personal information to third parties.
However, we may share your data with:
- Service providers (e.g., payment processors, shipping companies)
- Analytics tools (e.g., Google Analytics)
- Marketing partners (only with your consent)
These partners only receive the information necessary to perform their specific services.
5. Payment Security
All transactions on Puffr.ca are processed through secure, industry-standard payment gateways (such as Shopify Payments, PayPal, etc.).
We never store your complete payment details on our servers.
6. Data Retention
We retain your information only as long as necessary:
- For order fulfillment and legal requirements
- To resolve disputes or enforce our agreements
If you wish to delete your personal data, you can contact us at info@puffr.ca
7. Your Rights
Depending on your location (including under Canada’s PIPEDA), you have the right to:
- Access your personal data
- Request corrections or updates
- Withdraw consent for marketing communications
- Request deletion of your data
You can exercise these rights by emailing info@puffr.ca
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Puffr.ca does not knowingly collect or solicit information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will always be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Puffr.ca
📧 Email: info@puffr.ca
🌐 Website: www.puffr.ca